You bet. We only use Organic cotton for The Longing towels which is cruelty-free, the best for the environment and our skin. 

Absolutely. When you buy GOTS Organic cotton, you help fund communities with fair pay. We are certain that will give you a warm fluffy feeling as good as our towels. 

You know your stuff. Yes, they are, and this means our products are free from harmful substances.

Yes, they love animals, and your dog has chosen a towel that’s currently waiting in the e-basket. Silliness aside; Organic cotton is Vegan and that’s why we do what we do. 

Once the order has been submitted, it can’t be changed. However, you can return items. Please see our returns section.

We don’t mean to repeat ourselves but once the order has been submitted, it can’t be changed.

How does 2-3 days (UK) sound? Sooner?? Ok, next day delivery it is then. Outside the UK will take longer and with all orders, we provide you with tracking details so you can stalk the postie. In the nicest possible way, of course.

We are sorry that you do you not like your order, but we’re doubly sorry because we can’t exchange it. However, we can offer a refund once it’s returned to us. Please see our returns section/policy.

We are sorry that you do you not like your order and yes you can get a refund. Unfortunately, we cannot refund P&P. Please see our refund policy.

Please check the tracking information provided in your confirmation email. If you need more assistance, please contact us at (contact form/email support/socials) and we will get right on it.